This Layered X Terms of Service (this "Agreement")
and the Layered X Acceptable Use Policy ("AUP")
govern your purchase and use of all Layered X services
(collectively, the "Services"), as described in the Order
Form(s) submitted by you and accepted by Layered X (“Service
Order”). Acceptance of any terms or conditions different from
those contained herein by Layered X will not be deemed
by provision of service, but only by electronic or written signature
of an officer of Layered X . You must register and accept
the terms of this Agreement and the AUP in order to use the Services. BY
CLICKING ON THE "I ACCEPT" BUTTON BELOW, AND/OR REGISTERING
FOR AND USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS
AGREEMENT AND THE AUP, AND AGREE TO BE BOUND BY ALL TERMS AND CONDITIONS
OF THIS AGREEMENT AS WELL AS ALL POLICIES AND GUIDELINES OF THE AUP,
WHICH ARE INCORPORATED HEREIN BY REFERENCE. Layered X
may modify any of the terms and conditions contained in this Agreement
and the AUP, at any time, in its sole discretion. Any modifications
are effective upon posting of the revisions on the Layered X
web site (the "Site"). Your continued use of the Services
following Layered X posting of any modifications constitutes
your acceptance of the modifications. If you do not agree to the
terms of any modification, do not continue to use the services and
immediately notify Layered X of your termination of this
Agreement in the manner described in the section below.
Layered X agrees to furnish services to the Subscriber, subject to
the following TOS (Terms of Service).
The Use of Layered X service constitutes acceptance and agreement
to Layered X AUP as well as Layered X TOS (Terms of Service).
Term and Payment for Services
Term: This Agreement will be for an initial “Term“of
1 month from the date the Services are first provided by Layered
Technologies. This Agreement will be automatically renewed
(the "Renewal Term") at the end of the Initial Term
or any Renewal Term for a period of thirty (30) days unless
you provide Layered X with written notice of termination
at least seven days (7) before the end of
the Initial Term or Renewal Term (also referred to interchangeably
and collectively as “Term”), whichever is then
applicable. To provide your notice of termination, you must
submit a ticket to the Billing department via http://support.layeredtech.com and
fill out the corresponding cancellation form to initiate the
cancellation of your service. Pricing and duration of Terms
may be modified only if in writing (such as a Service Order)
signed by Layered X .
Termination
This Agreement may be terminated: (i) by you or Layered X
during any Renewal Term, without cause, by giving the other party
no less than seven (7) days prior written
notice, or a greater number of days prior notice if specified in
a Service Order accepted by Layered X ; (ii) by Layered
Technologies in the event of nonpayment by you as provided in the
section below or (iii) by Layered X , at any time, without
notice, if, in Layered X sole judgment, you are in violation
of any terms or conditions of the AUP. If you terminate this Agreement,
or if Layered X terminates this Agreement for your breach,
before the end of the Initial Term or the Renewal Term, whichever
is then applicable, you will be required to pay immediately and
without setoff or delay all charges, fees and costs accrued before
the termination date, all monthly recurring fees for each month
remaining in the Term and any other amounts including, but not
limited to, bandwidth overage charges that you owe to Layered X
under this Agreement.
Charges
You will immediately pay, upon receiving an electronic
invoice from Layered X , all charges for your use of
the Services at the then current Layered X prices
for that category of service or any special offer applicable
to your account as determined by Layered X . You are
responsible for paying all federal, state, and local sales, use,
value added, excise duty and any other taxes assessed with respect
to the Services, other than taxes based on Layered X
net income. If you are a resident of Texas, your purchase of
dedicated hosting services is subject to the Texas sales tax
rate of 8.25%. All setup fees are subject to an 8.25% tax. If
you default on any of your obligations under this Agreement and
Layered X must engage a collections effort to collect
past due sums associated with your use of Services, you are responsible
for all costs of collection of all amounts owed under this Agreement,
including reasonable attorney’s fees of Layered X .
Your server comes with a set bandwidth allotment of 1000 GB for Tier 1 clients,
1200 GB for Tier 2 clients, and 1500 GB for Tier 3. This represents the
amount of bandwidth that you are allowed to use for each calendar month. If
you exceed this allotment for any reason in any calendar month, even if you have
cancelled service with Layered X during the month, you will be charged
overage bandwidth at a rate of $.50 per gigabyte. Bandwidth billing is
done in arrears, and you will receive your bill for overage bandwidth during
the first week of the following month that the overage occurred. It
is your responsibility to monitor your bandwidth usage and to pay for all overages. If
you are a reseller, it is your responsibility to monitor the bandwidth usage
of your client(s) as you are solely responsible for any and all overages incurred
by them.
Payment and Fees
You will pay all charges for the first month of service
in advance on the first day of the Initial Term. You will pay all
subsequent charges for Services in their entirety in advance on
the anniversary day of each successive month. You must pay for
the Services by credit card or Paypal. You authorize Layered X
to charge your credit or debit card to pay for any charges that
may apply to your account. You have a specific obligation to immediately
notify Layered X of any changes to your card account
(including applicable account number or cancellation or expiration
of the account, your billing address, or any information that may
prohibit Layered X from properly charging your account). Failure
to immediately and fully pay your fees for Services and applicable
taxes when invoiced by Layered X shall be a material
breach of this Agreement, justifying Layered X to suspend
its performance and terminate this Agreement. If Layered X
terminates this Agreement for your material breach, you will be
required to pay immediately all fees and costs accrued before the
termination date, all monthly recurring fees for each month remaining
in the term and any other amounts you owe to Layered X
under this Agreement including, but not limited to, bandwidth overage
charges. You are responsible for any costs that Layered X
incurs in enforcing collection, including reasonable attorneys'
fees, court costs and collection agency fees.
Credit cards that are declined for any reason or Paypal payments that are either
rejected or not made when Services are invoiced are subject to an additional
processing fee. Service will be immediately interrupted on any account
that is unpaid. Service interrupted for non-payment is subject to a $25 suspension
charge. Accounts not paid by the due date are subject to a $5 late fee that accrues
daily until paid in full. Accounts that are not collectable by Layered X
may be turned over to an outside collection agency for collection. If you account
is turned over for collection, you agree to pay the company an additional “Collection“ fee
of not less than $50 nor more than $150. If you desire to cancel the account,
please follow the correct procedure to do this at http://support.layeredtech.com
Refund and Disputes
*All payments to Layered X are nonrefundable* and
include any applicable setup fees and subsequent charges regardless
of usage. All overcharges or billing disputes must be reported within
60 days of the time that the dispute occurred. If you dispute a charge
to your credit card issuer that, in Layered X sole discretion,
is a valid charge under the provisions of this Agreement and/or AUP,
you agree to pay Layered X an additional "Investigation
Fee" of $100.00.
Failure to Pay
The Company may temporarily deny service or terminate this Agreement
upon the failure of Subscriber to pay charges when due. Such termination
or denial will not, in any way, relieve the Subscriber of responsibility
for the payment of all accrued charges, plus reasonable interest
and all collection fees, including legal expenses.
Use of Services
Services. The AUP is posted on the site at (or such other location
as Layered X may specify) and may be updated from time
to time. BY USING THE SERVICES, YOU AGREE TO BE BOUND BY THE TERMS
OF THE AUP AND ANY MODIFICATIONS TO THE TERMS. Layered X
MAY TERMINATE YOUR ACCOUNT WITHOUT NOTICE FOR ANY VIOLATION OF THE
AUP OR THIS AGREEMENT.
Security: You are solely responsible for any security breaches affecting servers
or accounts under your control. If your server is responsible for or involved
in an attack on or unauthorized access into another server or system, Layered
Technologies will shut it down immediately. You will pay any charges resulting
from the cost to correct security breaches affecting Layered X or
any of its other customers.
System and Network Security
Users are prohibited from violating or attempting to violate the
security of the Layered X proprietary network. Violations
of system or network security may result in civil or criminal liability.
Layered X will investigate occurrences which may involve,
and cooperate with law enforcement authorities in prosecuting Users
who are involved in such violations. These violations include, without
limitation:
- Accessing data not intended for such user or logging into a server
or account, which such user is not authorized to access.
- Attempting to probe, scan or test the vulnerability of a system
or network or to breach security or authentication measures without
proper authorization.
- Attempting to interfere with service to any user, host or network,
including without limitation, via means of overloading, flooding,
mail bombing or crashing.
- Forging any TCP/IP packet header or any part of the header information
in any e-mail or newsgroup posting.
- Taking any action in order to obtain services which such user
is not entitled.
Notification of Violations or Infractions
Layered X is under no duty to look at each client’s
or user’s activities to determine if a violation of
the AUP has occurred, nor do we assume any responsibility
through our AUP to monitor or police Internet related activities.
Violations of the AUP will result in the following:
A warning notification sent via email, Layered X
trouble ticket with 24 hours notice for resolution:
24 hours is the standard notification; situations involving law enforcement,
phishing scams, fraud, password harvesting, network interference, Denial or Disruption
of service, IRC related misuse, or other malicious activity can reduce the notification
time frame.
- First Violation: Any user, which Layered Tech determines
to have violated any element of our AUP (Acceptable use Policy),
shall receive an e-mail, warning them of the violation. The service
may be subject at Layered X discretion to a temporary
suspension pending a client’s agreement in writing to refrain
from any further violations.
- Second Violation: Any client that Layered X determines
to have committed a second violation of nay element or portion of the
AUP shall be subject to immediate suspension or termination of service
without further notice.
- We reserve the right to drop the section of IP space involved in any
SPAM or Denial-of-Service (Dos) complaints if it is clear that the offending
activity is causing great harm to parties on the Internet. In particular,
if open relays are on your network or a customer’s network, or if
denial-of-service attacks are originating from your network. In certain
rare cases, we may have to take this action prior to attempting to contact
you.
Disclosure to Law Enforcement
The AUP specifically prohibits the use of our service for illegal
activities. Therefore, Subscriber agrees that the Company may
disclose any and all Subscriber information, including assigned
IP addresses, account history, account use, etc. to any law
enforcement agency who makes a written request without further
consent or notification to the Subscriber. In addition Layered
Technologies shall have the right to terminate all service
set forth in this Agreement if requested to do so as a result
of any action of any law enforcement or government agency.
Support Services and Boundaries
Layered X provides 24/7/365 technical support to our Subscribers.
We limit our technical support to our area of expertise. The following are
our guidelines when providing support:
- Layered X provides support related to your server. Layered
Technologies does not provide support for application specific issues,
such as any programming, HTML, third party applications or any other such
issue.
- Layered X does not provide technical support for YOUR clients.
We encourage you to check our knowledge base and FAQs at http://support.layeredx.com and Layered X Forums first.
Reseller Policy
Resellers are completely and entirely responsible for the conduct of their
customers and by agreeing with this AUP, Resellers agree that their customers
will adhere to the AUP. Resellers have an obligation under this Agreement
to make their current and prospective customers aware of the AUP and the
consequences of violation of same.
Intellectual Property Rights
Your Warranties and Representations to Layered X :
You warrant, represent, and covenant to Layered X
that: (a) you are at least 18 years of age if an individual;
(b) you possess the legal right and ability to enter into this
Agreement; (c) you will use the Services only for lawful purposes
and in accordance with this Agreement and all applicable policies
and guidelines, including the AUP; and (d) your content does
not and will not infringe or violate any right of any third party
(including any intellectual property rights) or violate any applicable
law, regulation or ordinance.
Intellectual Property Policy
Layered X respects the intellectual property rights of others and
expects its users to do the same. Layered Technology reserves the right, at
its discretion, to delete material that infringes the copyrights, trademarks,
or other intellectual property rights of others. Layered Technology also reserves
the right to disable and/or terminate the accounts of users who infringe the copyrights,
trademarks or other intellectual property rights of others.
If you believe that your work has been copied in a way that constitutes copyright
infringement, please provide Layered X with the following information:
1. A description of the copyrighted work property that you claim has been infringed;
2. A description of the material that you claim infringes your copyright, and
information sufficient to allow us to locate the material;
3. Your address, telephone number, and e-mail address;
4. A statement by you that you have a good faith belief that the disputed use is
not authorized by the copyright or intellectual property owner, its agent, or the law;
5. A statement by you, made under penalty of perjury, that the information
provided is accurate and that you are the copyright owner or authorized
to act on the copyright owner's behalf;
6. An electronic or physical signature of a person authorized to act on behalf
of the owner of the copyright.
IP Addresses
Layered X will maintain and control
ownership of all Internet Protocol ("IP") numbers and addresses
that Layered X may assign to you. Layered X may, in
its sole discretion, change or remove any and all IP numbers and addresses
at any time.
Third Party Products
Layered X may provide you with access to other third
party software and/or services ("Third Party Products") through
reseller relationships that Layered X has established with
certain commercial vendors, including without limitation, Microsoft
Corporation ("Third Party Vendors"). Unless otherwise notified,
Customer understands that product support for Third Party Products is
provided by Layered X and not by the Third Party Vendor.
Neither Layered X nor any Third Party Vendor makes any representations
or warranties, expressed or implied, regarding any Third Party Products.
CUSTOMER EXPRESSLY ACKNOWLEDGES AND AGREES THAT USE OF THIRD PARTY PRODUCTS
IS AT CUSTOMER'S SOLE RISK AND SUCH THIRD PARTY PRODUCTS ARE PROVIDED "AS
IS" AND WITHOUT REPRESENTATION OR WARRANTY OF ANY KIND FROM Layered
Technologies OR ANY THIRD PARTY VENDOR, INCLUDING WITHOUT LIMITATION,
ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
LACK OF VIRUSES, ACCURACY OR COMPLETENESS OF RESPONSES OR RESULTS, CORRESPONDENCE
TO DESCRIPTION, OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS. TO THE MAXIMUM
EXTENT PERMITTED BY APPLICABLE LAW, NEITHER Layered X NOR
ANY THIRD PARTY VENDOR WILL BE LEGALLY RESPONSIBLE FOR ANY DAMAGES,
WHETHER DIRECT, INDIRECT, OR CONSEQUENTIAL, ARISING FROM THE USE OR
INABILITY TO USE ANY THIRD PARTY PRODUCT. CUSTOMER AGREES TO OBSERVE
THE TERMS OF ANY LICENSE AND/OR APPLICABLE END USER SUBSCRIBER AGREEMENT
FOR THIRD PARTY PRODUCTS AND THAT CUSTOMER SHALL BE FULLY LIABLE TO
THIRD PARTY VENDORS AND Layered X WITH RESPECT TO ANY IMPROPER
USE OF SUCH THIRD PARTY PRODUCTS OR VIOLATION OF LICENSE AGREEMENTS
WITH THEM AND/OR APPLICABLE END USER SUBSCRIBER AGREEMENTS.
You shall not (i) remove, modify or obscure any copyright, trademark
or other proprietary rights notices that appear on any Third Party Product
or that appear during use of any Third Party Product; or (ii) reverse
engineer, decompile, or disassemble any Third Party Product, except and
only to the extent that such activity is expressly permitted by applicable
law notwithstanding this limitation.
Enforcement Actions
Layered X reserves the right to suspend or terminate
the Service immediately or take any other corrective action it
deems appropriate in its sole discretion if, in the sole judgment of Layered
Technologies, your server is the source or target of any violation of the
AUP or for any other reason which Layered X reasonably chooses.
If inappropriate activity is detected, all of your accounts in question
will be deactivated until a thorough investigation is completed. Prior notification
to you of disconnection is not assured. In some cases, law enforcement will
be contacted regarding the activity. These rights of action, however, do
not obligate Layered X to monitor or exert editorial control
over the information made available for distribution via the Services. If
Layered X takes corrective action because of a possible violation,
Layered X will not refund you any fees that you paid in advance
of the corrective action.
Disclosure Rights
The AUP specifically prohibits the use of our service for illegal
activities. Therefore, you agree that Layered X may disclose
any and all of your information including assigned IP numbers, account
history, account use, etc. to any law enforcement agent who makes
a written request without further consent or notification to you.
In addition, Layered X shall have the right to terminate
all service set forth in this Agreement.
Disclaimed Warranties
Layered X exercises
no control over, and accepts no responsibility for, the content of
the information passing through Layered X host computers,
network hubs and points of presence, or the Internet. USE OF THE
SERVICES OR ANY INFORMATION THAT MAY BE OBTAINED THEREFROM IS AT
YOUR OWN RISK. ALL SERVICES PERFORMED UNDER THIS AGREEMENT ARE PERFORMED "AS IS" AND
WITHOUT WARRANTY AGAINST FAILURE OF PERFORMANCE INCLUDING, ANY FAILURE
BECAUSE OF COMPUTER HARDWARE OR COMMUNICATION SYSTEMS. Layered X
DOES NOT MAKE AND DISCLAIMS, AND YOU WAIVE ALL RELIANCE ON, ANY REPRESENTATIONS
OR WARRANTIES, ARISING BY LAW OR OTHERWISE, REGARDING THE SERVICES,
INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, NON-INFRINGEMENT, OR ARISING FROM COURSE OF DEALING, COURSE
OF PERFORMANCE OR USAGE IN TRADE. Layered X DOES NOT WARRANT
THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY
SECURE.
Limitation and Exclusion of Liability
Limitations
IN NO EVENT WILL Layered X OR ITS SUPPLIERS HAVE ANY
LIABILITY FOR UNAUTHORIZED ACCESS TO, OR ALTERATION, THEFT OR DESTRUCTION
OF INFORMATION DISTRIBUTED OR MADE AVAILABLE FOR DISTRIBUTION VIA
THE SERVICES THROUGH ACCIDENT, FRAUDULENT MEANS OR DEVICES. NEITHER
Layered X NOR ITS SUPPLIERS WILL HAVE LIABILITY WITH RESPECT
TO Layered X ' OBLIGATIONS UNDER THIS AGREEMENT, OR OTHERWISE
FOR CONSEQUENTIAL, EXEMPLARY, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES
EVEN IF Layered X HAS BEEN ADVISED OF THE POSSIBILITY
OF THESE DAMAGES. THE LIABILITY OF Layered X AND ITS SUPPLIERS
TO YOU FOR ANY REASON AND UPON ANY CAUSE OF ACTION IS LIMITED TO
THE AMOUNT YOU ACTUALLY PAID TO Layered X UNDER THIS AGREEMENT
DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE DATE ON WHICH
THE CLAIM ACCRUED. THIS LIMITATION APPLIES TO ALL CAUSES OF ACTION
IN THE AGGREGATE, INCLUDING BREACH OF CONTRACT, BREACH OF WARRANTY,
NEGLIGENCE, STRICT LIABILITY, MISREPRESENTATIONS, AND OTHER TORTS.
THE FEES FOR THE SERVICES SET BY Layered X UNDER THIS
AGREEMENT HAVE BEEN AND WILL CONTINUE TO BE BASED UPON THIS ALLOCATION
OF RISK. ACCORDINGLY, YOU RELEASE Layered X AND ITS SUPPLIERS
FROM ANY AND ALL OBLIGATIONS, LIABILITIES, AND CLAIMS IN EXCESS OF
THE LIMITATION STATED IN THIS SECTION.
Interruption of Service
Layered X and its suppliers
are not liable for any temporary delay, outages or interruptions
of the Services. Further, Layered X is not liable for
any delay or failure to perform its obligations under this Agreement,
where the delay or failure results from any “act of God” or
other cause beyond its reasonable control (including any mechanical,
electronic, communications or third-party supplier failure).
Indemnification
In agreeing to the Layered X AUP and this Agreement,
you agree to indemnify, defend and hold harmless Layered X ,
its employees, officers, directors, partners, representatives and
affiliates, for any violation by you or your customers of the AUP
or this Agreement that results either in (a) any cost, expense,
damage or loss to Layered X , or (b) the bringing of
any claim against Layered X by any third-party, and
all costs, expenses, damages, and losses associated therewith.
For example, if Layered X is sued because of your or
your customer's activity related to the Services, you will pay
any damages awarded against Layered X , its employees,
directors, partners, representatives and affiliates, in addition
to all costs and attorney's fees.
MISCELLANEOUS PROVISIONS
Layered X and you agree that, except as otherwise
expressly provided in this Agreement, the Order Form(s) or the
terms and conditions of use of any third party software products,
there shall be no third party beneficiaries to this Agreement,
including but not limited to the insurance providers for either
party or your customers. THIS AGREEMENT IS MADE UNDER AND WILL
BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE
STATE OF TEXAS (EXCEPT THAT BODY OF LAW CONTROLLING CONFLICTS OF
LAW) AND SPECIFICALLY EXCLUDING FROM APPLICATION TO THIS AGREEMENT
THAT LAW KNOWN AS THE UNITED NATIONS CONVENTION ON THE INTERNATIONAL
SALE OF GOODS. EXCLUSIVE VENUE FOR ALL DISPUTES ARISING OUT OF
OR RELATING TO THIS AGREEMENT SHALL BE THE STATE AND FEDERAL COURTS
IN TEXAS, AND EACH PARTY IRREVOCABLY CONSENTS TO SUCH PERSONAL
JURISDICTION AND WAIVES ALL OBJECTIONS THERETO. In the event any
provision of this Agreement is held by a tribunal of competent
jurisdiction to be contrary to the law, the remaining provisions
of this Agreement will remain in full force and effect. The waiver
of any breach or default of this Agreement will not constitute
a waiver of any subsequent breach or default, and will not act
to amend or negate the rights of the waiving party. You may not
sell, assign or transfer its rights or delegate its duties under
this Agreement either in whole or in part without the prior written
consent of Layered X , and any attempted assignment or
delegation without such consent will be void. Layered X
may assign this Agreement in whole or part. Layered X
also may delegate the performance of certain Services to third
parties. All notices, demands, requests or other communications
required or permitted under this Agreement shall be deemed given
when delivered personally, sent by facsimile upon confirmation,
sent and received by return receipt email, or upon receipt of delivery
of overnight mail. You and Layered X are independent
contractors and this Agreement will not establish any relationship
of partnership, joint venture, employment, franchise or agency
between you and Layered X . This Agreement, including
all documents incorporated herein by reference, constitutes the
complete and exclusive agreement between the parties with respect
to the subject matter hereof, and supersedes and replaces any and
all prior or contemporaneous discussions, negotiations, understandings
and agreements, written and oral, regarding such subject matter.
Survival
All provisions of this Agreement relating to your warranties, intellectual
property rights, limitation and exclusion of liability, your indemnification
obligations and payment obligations will survive the termination
or expiration of the Agreement.
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